More than fifteen years in luxury hospitality — General Manager and Director of Sales roles across The Ritz-Carlton, 1 Hotels & Homes, Playa Largo Resort & Spa, and Islander Resort, with earlier roles in front office leadership, weddings, and group sales.
HospitalityOS™ wasn't built in a boardroom. I lived the problem on both sides of it — talented teams spending more time chasing spreadsheets and disconnected systems than creating the guest experiences they actually trained for.
Built on Microsoft Azure, with Entra ID enterprise authentication — the same foundation any hotel group would expect from a real technology partner.