Terms of Service

Last updated: July 2026

HospitalityOS is currently offered as a private pilot program by THAT'S SO Technologies™. These terms apply to pilot participants using the platform.

Pilot program

HospitalityOS is under active development. Features described as "available" reflect what's genuinely built and tested; features marked "coming soon" or "planned" are not yet available. We'll communicate directly with pilot partners about any changes that affect their usage.

Your data

You retain ownership of your property's data — leads, guest conversations, and business information entered into the platform. See our Privacy Policy for details on how it's handled.

Acceptable use

The platform is intended for legitimate hotel sales and guest service operations. Please don't use it to send spam, misrepresent your property, or attempt to access another tenant's data.

No guarantee of uptime during pilot

As an active pilot program, we don't yet guarantee formal uptime commitments (SLAs). We work to keep the platform reliable and will communicate proactively about any planned or unplanned downtime.

Changes

These terms may be updated as the platform and pilot program evolve. We'll notify pilot partners of material changes directly.

Contact

Questions about these terms: info@thatsotechnologies.com